Property Policies
Reservations and Check In:
- Your credit card is used to guarantee your reservation
- CHECK IN: 2 p.m. or later; Check-Out: 10 a.m.
- RATE POLICY: The rate is based on double occupancy unless otherwise noted. Charges for extra persons and/or children may apply and will be due directly to the hotel.
- GUARANTEED LATE ARRIVAL
- INCIDENTAL CHARGES such as phone calls or extra person(s) will be directly handled between you and the Sunrise Office.
Cancellations and Changes:
- CANCELLATION POLICY: Cancel 1 day prior to arrival date to avoid penalty of 1 night's room charge. A cancellation number will be provided. If a cancellation occurs within 24 hours of check-in, 1 night's charge will be assessed. For cancellation purposes, check-in date is considered to be 12:01 a.m. Mountain Standard Time of the day on which you are scheduled to check-in.
- CHANGES TO ARRIVAL DATE must also be made at least 24 hours in advance of the reservation. Otherwise the change is considered a "Same Day Cancellation." Example: Calling to change the reservation arrival date of 06/06/07 on June 6th 2007 to postpone the arrival to a later date is a "Same Day Cancellation."
Smoking Policy:
- The Sunrise is a SMOKE FREE establishment. Guests may smoke outside of their rooms. Due to the damaging nature of smoke, smoking is not permitted within the room. Should smoking odor/damage be detected after check out, a minimum of $50.00 for cleaning/damages may be charged.
Pet Policies:
- We are NO PET property.
- Undeclared Pet Fee - $100.00 - This fee will be assessed if a guest does not declare the pet at check-in and takes it into a room.